Customer Portal

Rail Transport Services

Introducing the DB Customer Portal.

Built with our customers, for our customers.

At DB Cargo UK we take pride in providing the best possible customer experience. Our Customer Portal is a simple one-stop-shop for all customer rail logistics needs, providing access to everything they need from any device.

Watch the video to find out more!

Customer Online Ordering.

Using our customer online order, it can take as little as 5-minutes to order your next vital delivery. Customers can also download reports, copy forward orders and request additional services, up to, and even after standard order deadlines.

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“Our Customer Portal makes booking a train so much easier...”

Roger Neary, Head of Sales at DB Cargo UK

Key features

  • Order trains quickly & easily 
  • Monitor live train running info anytime, anyplace, anywhere 
  • View ETA at destination 
  • Download consist information at the click of a button
  • Simple, modern and easy-to-use
Wagons being loaded with aggregate

Get in touch with our expert.

Sales Team

Telephone +44 (0) 1302 575000

E-Mail uk.dbcargo@deutschebahn.com