Our Strategy

We focus on delivering safe and innovative rail logistics solutions to all our customers. We work to understand our customers’ needs today, anticipate their needs of tomorrow, and develop creative ways to deliver value to them. We develop successful partnerships with our customers to understand what drives them and so together we can create real value that benefits them and their end customers. We strive to become a vital part of our customers’ supply chains and provide the key ingredient to help them on their own sustainability journeys.

We employ some of the finest talent in UK rail freight and are immensely proud of the knowledge, skills and passion of our people. Our people are the beating heart of our business. We foster an environment that values inclusivity, innovation, and growth. By investing in the safety, wellbeing, development, and success of our employees, we empower them to thrive both personally and professionally. Together, we cultivate a culture of collaboration and respect, ensuring every voice is heard and every contribution matters. We remain steadfast in supporting their journey toward excellence.

We will continue to play a key role in helping the UK meet its broader environmental, social and economic targets. We support the UK Government’s goal of delivering rail freight that is carbon net zero by 2050 and are committed to finding cleaner, more sustainable technologies and innovations. Through our rail freight operations we will also continue to make a major contgribution to UK plc. Rail freight contributes £2.45bn to the UK economy, with benefits dispersed from the South of England to the central belt of Scotland.