As the UK’s largest rail freight company, we operate a wide range of terminals and depots in England, Scotland and Wales, many of which are already utilised by other rail freight and passenger companies.

Here is our Location List for Facility Access and Services. Please note that this list covers only those Service Facilities which are currently operational. DB Cargo UK has other facilities in its portfolio which are decommissioned as there is no current operational requirement for them. Please contact DB Cargo UK’s Product Manager (Access) for further details or if our operational list does not include a suitable site.

Here is the list of DB Cargo UK Access Rates from 00:00am 3rd April 2022 to 23:59pm 2nd July 2022. These rates will apply until 23:59pm on 2^nd July 2022. A new simplified rate structure will apply from and including 00:00am 3^rd July 2022. Here is the list of DB Cargo UK Access Rates from 00:00am 3rd July 2022.

Please note that charges for stabling of rail vehicles will be charged in accordance with our respective Stabling Policy document which can be found here. Parking of road vehicles will be charged at a rate depending on whether the parking is inside or outside of the M25 (see DB Cargo UK Access Rates from 3rd July 2022).

To request access to DB Cargo UK’s rail service facilities and rail-related services prior to 2^nd July 2022, you will need to complete the DB Cargo UK Access and Facilities Request Form and email it to: DBCUK.AccessRequest@deutschebahn.com or from 3rd July 2022 for a short-notice request (less than 48 hours’ notice) e-mail this form to the DB Cargo Duty Manager at Productiondutymanager@deutschebahn.com.

Unless otherwise agreed in writing with DB Cargo UK, the provisions of access and associated services at DB Cargo UK service facilities shall be subject to the form of contract here, except in relation to the access and associated services at service facilities which are classified as light maintenance depots, which shall be subject to the Depot Access Agreement (and related Depot Access Conditions) maintained by the Office of Rail and Road (and available for download at:  https://www.orr.gov.uk/guidance-compliance/rail/operator-access-network/station-and-depot-access/template-documentation).

For all general Access enquiries, please contact our facilities access expert using the contact below.

Except for emergency access requests, all access requests and related services at DB Cargo UK service facilities will now be managed through the online portal BARS (Beneficiaries Access Request System). All beneficiaries will receive login information to this portal via email, if you have not received login information, please contact the Product Manager (Access).

An introduction to the BARS system, as well as a quick start video is available below.

For BARS technical support, please contact:
helpdesk.db.cargo.uk@deutschebahn.com